Frequently Asked Questions

We try to make the sign buying process as easy as possible, here are some questions that our customers frequently make.

Your image and how you represent your company is one of the most important aspects of business and of how customers and prospects identify you. Most people make decisions based on the frist look of your business image.

You are not alone. Many people come to us with a skill or talent to produce a quality product or provide an outstanding service, yet they have absolutely no design abilities or creativity and they openly (humbly) admit it. That's great! We all do our parts to make the world go 'round. Our part is to make your business look good! We will ask questions and provide the best recommendations to produce a final product that "works" for you and your business.

Naturally there is a wide variety of products making an equally wide variety of costs. Quotes are provided up front so there are no surprises! We are always happy to offer you options to meet your budget.

When comparing similar specifications and materials we believe our prices are very competitive. We always put out the highest quality for the same price as our competitors. We will never sacrifice quality for price.

We have many levels of materials to choose from. We use some of the best materials in the industry: 3M, Avery, Perspex, etc. If you only need a quick sign that will be taken down after a few weeks or months, we can make your sign in a less expensive material. If you need it to last a few years, we will make it with a better grade of material to withstand the elements for the time period you need it to last, we will go with some of the best material available on the market today and you will be able to enjoy your signage for years and years to come.

Clients are never surprised with the final product because we provide a full color artwork proof of what it will look like and samples of materials before anything goes to final production. If a change is made, we will provide another proof to insure your satisfaction.

Absolutely. Before we begin production, we require your approval of the artwork, colors, spelling, and layout. Once you are satisfied, we begin producing your sign. This way, we're both clear on what we're producing.

Because color is subjective and can be produced by many methods, there may be slight variations in the way color appears. Using PANTONE Colour Chart and material samples we'll be able to provide the specified color.

The turnaround time for your average sign varies based on your specific needs. We keep all the major materials in stock because we understand our clients' needs are sometimes more urgent and we need to have everything in place and ready to go. That's how we're able to complete a job with a very short notice. We also try to work with suppliers who are close by and/or deliver next day, so we can accomodate your rush jobs.

We have a talented and skilled graphics department, our graphic designs will fulfill your design requests.

We work with most professional design applications including Adobe Photoshop/ Illustrator/ CorelDRAW, etc. If we're "cutting" the lettering or logo out, we will need a Vector File. You can email us your "print ready" or "cut ready" artwork, mail us a CD-R, CD-RW, DVD or USB flash drive. If you send the artwork as an image (JPEG, PNG, TIFF, PSD, etc) please be sure that artwork is sent "high resolution". If you have questions concerning your artwork, feel free to contact us by phone or email.

If sending your artwork in "real size", please send your work 300dpi.

Vector and bitmap images are the two major graphic types. Both types are made up of many individual objects, and both respond differently when enlarged and/or reduced to produce different sizes of images. We can use both types of files, however we prefer vector files as we can change sizes easily without sacrificing quality using original vector formats. Vector images can be output at the highest quality in any scale because they are made of lines and panels rather than pixels or dots.
Vector images are resolution independent. Common vector formats are eps, ai and pdf.
Raster, or bitmap images, are made up of pixels. The number of pixels in one square inch of an image is called the dpi (dots per inch) and is known as the resolution of the image. The larger you blow up a raster image the more you can see the pixels – enlarge too far and the result is pixilation (or seeing the jagged edges). Common bitmap-based formats are jpeg/jpg, png, gif, tiff and bmp.

Cash, check, all major credit cards. Term accounts are available upon credit application approval.